Privacy Policy

1. Our Commitment to Your Privacy

Computer Repairs Fast ("we", "us", "our") is dedicated to safeguarding your personal information and respecting your privacy. As a trusted local computer repair provider across Brisbane, we understand that your computers, laptops, and hard drives contain private family memories, financial documents, and personal correspondence. We uphold the strictest standards of data confidentiality.

2. Information We Collect

When you request a repair, book a mobile technician visit, or contact us via our website, we collect only the essential details required to deliver our repair service:

• Your contact name
• Your telephone or mobile number (for technician scheduling and repair updates)
• Your email address (for service quotes, receipts, and communication)
• Your service address or suburb (for mobile in-home service dispatch)
• Technical device details (computer make, model, operating system, and reported faults)

3. Strict Data Confidentiality & Device Data Guarantee

We treat your files, photos, emails, and personal data with total respect:

• No Browsing or Copying: We never browse, inspect, copy, or distribute your personal documents, photos, or browsing history.
• No Deletion Without Consent: We never wipe, reformat, or reinstall an operating system without your explicit, advance authorization.
• Data Recovery Ethics: When performing data recovery, extracted files are saved directly onto your designated backup storage device and deleted from our diagnostic equipment upon verification.

4. Zero Third-Party Sharing or Selling

We do not sell, rent, trade, or share your personal contact details with any marketing companies, advertisers, or third parties.

5. Contacting Us About Your Privacy

If you have any questions regarding our privacy practices or wish to review the information we hold, please contact our privacy officer directly:

Computer Repairs Fast
Email: info@computerrepairsfast.com.au
Phone: 0401 148 654
Brisbane, Queensland, Australia